Effective Date: July 1, 2024

At Silver Dragon Dice, your satisfaction is our top priority. We are committed to ensuring that you are completely happy with your purchase. If for any reason you are not satisfied, we pledge to make it right by offering a full refund or exchange, in accordance with the policy outlined below.  Do not hesitate to reach out to us, if you have any questions or concerns.

Please contact us by sending us an email to support@SilverDragondice.com.

1. Returns

Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Timeframe: You have 30 days from the date of purchase to request a return.

2. Refunds

Processing: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

Approved Refunds: If approved, your refund will be processed, and a credit will
automatically be applied to your original method of payment within 7-10 business days.

3. Exchanges

Damaged or Defective Items: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at:
Support@SilverDragonDice.com

send your item to:

Silver Dragon Dice,
8085 W. Bell Rd. Suite 107, Peoria, AZ 85382.

4. Shipping

Return Shipping: You will be responsible for paying for your own shipping costs for returning your
item. Shipping costs are non-refundable.

Return Address: To return your product, you should mail your product to:

Silver Dragon Dice,

8085 W. Bell Rd. Suite 107, Peoria, AZ 85382.